P.J. Gardner
22 Hamilton Road #207
Arlington, MA 02474-8286


Senior information architect and technical writer with extensive experience in information delivery and user-centered design for web sites, browser-based applications, intranets, documentation, and online help systems.


Internet Technologies HTML, XHTML, DHTML, CSS, XML, XSL, JavaScript, ActiveX
Web Tools Macromedia HomeSite, Macromedia Studio MX (Dreamweaver, Freehand, Fireworks), Adobe Photoshop, TopStyle Pro, CSE HTML Validator, HTML Tidy, etc.
Accessibility Tools Watchfire Bobby, WAVE, Cynthia Says, LIFT Online, A-Prompt, Lynx Viewer, JAWS, etc.
Application Software Microsoft Word, Adobe Acrobat (PDF), Adobe FrameMaker, other Microsoft Office (Excel, PowerPoint, Access, Outlook), Microsoft Visio
Help Tools HTML Help, WinHelp, RoboHELP, RoboHELP HTML
Database Applications Oracle, SQL, Lotus Notes
Operating Systems Microsoft Windows, Unix, Macintosh, MVS
Network Technologies TCP/IP, Windows NT Server, Novell Netware


Information Architect/ Web Designer, Gardner Information Design, Inc., Arlington, MA (2002 to Present)

Information Architect/ Senior Systems Officer, CitiStreet, Quincy, MA (2000 to 2002)

A State Street and Citigroup joint venture specializing in retirement investment plans for corporate and institutional clients.

Documentation Manager, State Street Corporation, Quincy, MA (1994 to 2000)

The Retirement Investment Services division of State Street and then State Street Global Advisors.

Documentation Coordinator, Desktop Data, Waltham, MA (1989 to 1992)

A start-up company specializing in live news products, later NewsEDGE Corporation, now part of Thomson-Dialog.


Technical Writing Contracts

State Street Bank and Trust (1994) Wang Laboratories (1994)
Hands On Learning (1993) D&B Software (1993)
Marble Associates (1993) Wang Laboratories (1992/1993)
Attitash Software (1992) Fidelity Investments (1992)

Additional technical communications experience includes contracts and employment with dozens of software development companies, the Massachusetts Institute of Technology, and the Scott, Foresman publishing company.




University College, Northeastern University, Boston, MA

State University of New York at Stony Brook, Stony Brook, NY